VA medical center chosen for new safety designation
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New Hampshire’s only VA medical center has been chosen as part of a new initiative to put procedures and protocols in place to maximize safety and minimize harm.
The Manchester Medical Center is the first in the Veterans Health Administration’s system to become a High Reliability Organization.
The term identifies leadership commitment, employee engagement, creating a culture of safety and continuous improvement as critical. It also empowers veterans and their family caregivers, along with employees who work hands-on with veterans, to make decisions and impact improvements.